![]() ![]() They have sent me the latest installation software and I ran it. Microsoft Community - Moderator Regards, Rohit S Microsoft Community - Moderator Let us know the status and provide us more information to assist you better. To check the installed updates, refer to the section “How do I see installed updates?” If you are still facing the issue, we request you to let us know the Windows update which was recently installed. If you see any yellow exclamation mark or error, we request you to kindly Suggest you to check the driver for printer and scanner and see if there is an exclamation mark. ![]() Type “devmgmt.msc” without quotes and pressĬ. I would suggest you to first check in Device manager for any errors.Ī. Method 1: I would suggest you to check if there are any Meanwhile, you can follow these methods to troubleshoot the issue: The requested details could help us assist you in a better way. Have you connected the device through a network? Which version and edition of Windows are you running on the computer?Ĥ. Are you using the ControlCenter4 tool to scan?ģ. What is the model number of the Brother Printer and scanner?Ģ. It would be great if you could provide the following information:ġ. We can understand the difficulty you are facing while scanning from Brother Printer and scanner. Thank you for contacting Microsoft Community forums. ![]()
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